Premium Chauffeur Service Across Canada

Enter your pickup location and destination, choose your travel date and vehicle class, and review your fare in Canadian dollars with all applicable taxes shown before you confirm. You receive an email confirmation immediately. Online booking needs the pickup or the drop-off to be in Ontario; any other trip is arranged by quote: call +1 (888) 627-5313 or choose Request a quote in the booking form, and the fare is fixed in Canadian dollars before you travel. Maplebridge is a pre-arranged service: every booking is confirmed in advance, and we don’t operate on-demand or by hailing.

The exact fare appears in the booking flow once you’ve entered your pickup, destination, date, and vehicle class. Pricing depends on route, distance, vehicle class, and time of day, so we don’t quote figures outside the booking flow — the number you see there is the number you pay. The exception is a trip with neither end in Ontario, which is arranged by quote, with the fare fixed before you travel. A transfer picked up between 11 p.m. and 6 a.m. carries a night rate; it is included in the fare shown before you pay.

It depends on the airport, and each airport’s page says exactly where. At a commercial terminal, your chauffeur meets you at the arrivals curb with a name sign once you’ve collected your bags: a curbside meet and greet is included in every airport fare. If you would like your chauffeur to meet you inside the terminal, ask when booking; it is charged as its own line on your fare, including airport parking. At a private or business aviation field, it’s inside the FBO or private terminal lounge your aircraft is handled at, and at Markham and Okotoks Air Ranch, at the aircraft parking area or pilot building. You’ll receive your chauffeur’s name and mobile number before your pickup.

Every booking includes complimentary waiting: 15 minutes for non-airport pickups from your scheduled pickup time, and 60 minutes for airport pickups measured from actual flight arrival. For airport pickups the clock starts when your aircraft lands, not when you were scheduled to arrive. If your flight is delayed four hours, your complimentary hour still starts at the actual landing.

Cancel by phone at +1 (888) 627-5313, by email to support@maplepont.com, or in your account. More than 24 hours before pickup: no charge. 2 to 24 hours before pickup: 50% of the fare. Less than 2 hours, or a no-show: 100% of the fare. Leaving the pickup location without telling us counts as a no-show. On multi-day bookings, these tiers apply to each day separately.