Private & Executive Clients
For individuals and families who value quiet confidence over spectacle.
Maplebridge provides premium chauffeured transportation for:
- Airport transfers and intercity travel
- Executive and VIP movements
- Family and leisure transportation
- Events, private functions, and special occasions
Why Maplebridge?
Our clients choose Maplebridge because everything works without explanation.
Luxury, at this level, is not excess. Luxury is how smoothly nothing goes wrong.
How a private booking actually works
A private booking is a chauffeur and a vehicle of your chosen class, held for you, at a fare agreed before the day. There is no meter, no surge pricing and no short-notice surcharge: the same trip costs the same whether you book it a fortnight ahead or at seven in the morning. Every fare is quoted in Canadian dollars with tax shown as its own line, and nothing on this site is ever priced in another currency.
Airport work divides in two, and it is worth knowing which half you are in. At a commercial terminal your chauffeur meets you at the arrivals curb with a name sign; meeting inside the terminal is available on request. At a private or general aviation field there is no arrivals hall, so the car is timed to your aircraft and the meeting point at the FBO is agreed with dispatch beforehand. Either way the pickup includes 60 minutes of complimentary waiting, measured from the moment the aircraft lands rather than from the time on your booking.
For a day that does not resolve into two addresses - a run of meetings, a viewing, a family occasion - hourly hire is the honest way to book it. The car and chauffeur stay with you, with a two-hour minimum, and you direct the day rather than rebooking around it.
Online booking at this stage covers any trip with one end in Ontario, which includes cross-border journeys into the United States. Those are live: every traveller needs a valid passport and any required visa or permit, we assign a chauffeur authorised to cross, and border wait time is not billed as waiting time. A trip with neither end in Ontario is arranged by quote instead: call us or request a quote, and the fare is fixed in Canadian dollars before you travel.
Where private clients travel
In and around Toronto, Ottawa, Montréal, Vancouver, Calgary, Edmonton, Québec City, Niagara Falls and Hamilton, and on the intercity corridors between them; outside Ontario, those trips are arranged by quote. Each city page covers its airports and how a trip from there is booked.
Included in every private booking
A fixed fare in Canadian dollars
You see the full fare, including HST (13%), before you pay, and there is no surge pricing. The only additions are the ones clause 4 of our Terms describes: waiting beyond the included time, distance you ask for, or extra hours.
Complimentary waiting
60 minutes on an airport pickup, counted from when the aircraft lands, and 15 minutes on any other pickup, counted from the scheduled time.
40 km for every booked hour
Hourly bookings have a two-hour minimum and include 40 km per booked hour - 80 km on two hours, 160 km on four.
Free cancellation more than 24 hours ahead
Cancel more than 24 hours before pickup and nothing is charged. Closer to the time, the charges in clause 5.1 of our Terms apply.
No gratuity
None is added to your fare and none is expected; you will never be prompted for one.
The full terms are in our Terms of Service.
Questions from private clients
Can I keep the same chauffeur?
Often, yes. Note it when you book and we will assign that chauffeur where they are available in your city on your date. We cannot guarantee it - availability, scheduling and rest requirements come first - but we will tell you at booking rather than surprise you on the day.
Will the chauffeur help with our luggage?
Yes, that is part of the service: your chauffeur takes your bags, loads and unloads them, and sees them to the door at your destination. For accessibility needs or unusually heavy items, tell us at booking so we can prepare.
Can I arrange a car for a relative or a guest?
Yes. Book as yourself and enter the traveller’s name and phone number on the booking details step, so the chauffeur can reach them directly on the day.