Book Your
Chauffeur
All rides include professional chauffeurs, luxury vehicles, and complimentary amenities.
How booking works
Choose One way or By the hour
One way covers airport transfers and point-to-point trips. By the hour keeps the car and chauffeur with you, with a two-hour minimum.
Enter the trip
Your pickup, then either the destination or the number of hours, and the date and time.
Pick a vehicle class
Each class shows its fare in Canadian dollars and how many passengers and bags it takes.
Book as a guest or sign in
Book as a guest or sign in. A Maplebridge account keeps your trips, receipts and details in one place; you can also book without one: you give your name, email and mobile at the next step.
Add the ride details
Your name, email and mobile, filled in from your account if you signed in. For someone else, add the passenger’s name, email and mobile. For an airport pickup, the flight number, so dispatch can check the arrival time.
Pay securely
By credit or debit card, Apple Pay or Google Pay, through Stripe. The fare is charged when the booking is confirmed, and the confirmation and receipt arrive by email.
Where you can book online
Online booking covers any trip with the pickup or the drop-off in Ontario: in and around Toronto, Ottawa, Niagara Falls and Hamilton, and from there to other provinces or across the border to the United States. A trip with neither end in Ontario, such as Montréal to Québec City or a day in Vancouver, Calgary or Edmonton, is arranged by quote: call +1 (888) 627-5313 or send it through the form above, and the fare is fixed in Canadian dollars before you travel. The cities we serve and the airports we serve each have their own page. Fares for popular routes and by the hour, the extras and the cancellation tiers are on Fares & policies.
What every booking includes
A fixed fare in Canadian dollars
You see the full fare, including HST (13%), before you pay, and there is no surge pricing. The only additions are the ones clause 4 of our Terms describes: waiting beyond the included time, distance you ask for, or extra hours.
Complimentary waiting
60 minutes on an airport pickup, counted from when the aircraft lands, and 15 minutes on any other pickup, counted from the scheduled time.
40 km for every booked hour
Hourly bookings have a two-hour minimum and include 40 km per booked hour - 80 km on two hours, 160 km on four.
Free cancellation more than 24 hours ahead
Cancel more than 24 hours before pickup and nothing is charged. Closer to the time, the charges in clause 5.1 of our Terms apply.
No gratuity
None is added to your fare and none is expected; you will never be prompted for one.
The full terms are in our Terms of Service.
Questions about booking
Do I need an account to book?
No. You can book as a guest with your name, email and mobile. An account is optional and keeps your trips and receipts together. The person travelling never needs an account.
When is my card charged?
When the booking is confirmed: the fare is charged in full, and the confirmation and receipt are emailed to you. Payment is handled by Stripe, and Maplebridge never stores your full card number.
Can I book for someone else?
Yes. On the booking details step, choose Book for someone else and enter the passenger’s name, email address and mobile number. Once a chauffeur is assigned, we email the chauffeur’s name and number to the passenger, with a copy to you, and the trip appears in your account.
Is there a surcharge for booking at short notice?
No. There is no short-notice surcharge and no surge pricing: a same-day booking is priced the same way as one made weeks ahead, and once you book, the fare is fixed.
Can I book a trip that does not touch Ontario?
Not online at this stage. Online booking needs the pickup or the drop-off to be in Ontario. Anything else is arranged by quote: call +1 (888) 627-5313, 24/7, or use Request a quote in the booking form, and the fare is fixed in Canadian dollars before you travel.